These travelers are transported to the future to see what the hotel industry will look like in a few years… and it looks very sci-fi: Metaverse, robots, digital digital technologies are these electronic tools that have the ability to generate, store or even process data. art and more. Can you imagine?
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- A survey sheds light on what travel could be like in the future.
- When it comes to tourism, people prefer more technology and less human contact.
- 68% de los viajeros quiere reservar su habitación en el metaverso.
A recent survey has shed light on people’s expectations when it comes to travel, and the results seem straight out of a science fiction story.
The hotel technology solutions company, Oracle Hospitality published the results of his research ” Hospitality in 2025: Automated, Intelligent… and More Personal “which surveyed more than 5,200 consumers and 633 hotel executives worldwide during March and May 2022.
The study, which was conducted in partnership with Skift found that most respondents would be more inclined to have no contact with hotel staff at all and would prefer to preview their booking in the metaverse. They would also like to see hotels adopt more technology to offer more eye-catching services, and some would even like the option a contract giving the buyer the right, but not the obligation, to buy or sell an underlying asset or instrument at a specified strike price. to pay with Bitcoin the biggest and most popular cryptocurrency in the world. It is a decentralized digital currency that enables users to make trustless peer-to-peer transactions. .
Travelling to the future
People’s desire to travel is no less, especially after two years of pandemic and restrictions. This new normality seems to have generated a depressed desire to leave home, as more than 90% of respondents said they planned to travel in the next 6 months. But, at the same time, the pandemic also seems to have triggered other phenomena, such as the inclination towards a more asocial attitude while travelling, and the expectation of using new technologies to facilitate these non-contact experiences.
92% of study participants agreed that they do not miss being around other people while staying in a hotel. At the same time, a 73% believe they are more likely to stay at a hotel that offers self-service technology to minimize contact with staff and other guests.
Travellers want to, for example, use their mobile device to manage their hotel experience, including the check-in and the check-out They also expect to be able to further personalize their trip, pay, order food and more, according to the study. They also expect to be able to further personalize their journey, be able to pay only for the services they use and basically interact only with robots.
Along these lines 45% want room amenities, such as lighting, temperature and locks, to be adjusted with voice controls. Meanwhile, 25% with more futuristic yearnings, expect the room to adjust automatically, even peeking at the possibility that there will be digital art exhibited that suits your preferences.
Oh and don’t forget Netflix , Instagram or video games. 45% said that access to on-demand entertainment and being able to seamlessly connect to their personal streaming or gaming accounts is a “must-have. number 1 must-have during your stay ”.
Without leaving home
The metaverse, artificial intelligence (AI) and cryptocurrencies are also part of the imaginary journey of the future. According to the survey, a 68% of travelers looking to customize their trip would prefer to pre-select their room or property in the metaverse a metaverse is a digital universe that contains all the aspects of the real world, such as real-time interactions and economies. It offers a unique experience to end-users. . In short, they want a preview of their stay in the virtual world to make sure it lives up to their expectations.
In addition, 74% are interested in hotels using AI to better personalize services and offers, such as room rates or dining suggestions and discounts. They would also prefer to order room service from their phone or a chatbot, and make contactless payments (49%). Of these, 5% said they want to pay with cryptocurrencies.
Luckily, these dreams are not far from being fulfilled, as new technologies are rapidly making their way into the tourism and hospitality industry. According to the study, hotels are already adopting several of these developments, not only to stay competitive in the market, but also to address a place where cryptocurrency can be sent to and from, in the form of a string of letters and numbers. staff shortages.
El 96 % está invirtiendo en tecnología sin contacto y más de la mitad de los dueños de hoteles señalaron que su mayor prioridad es adoptar tecnologías que mejoren o eliminen la necesidad de la experiencia de recepción entre ahora y 2025. El 65% agregó que la incorporación de nuevas tecnologías describe mejor su estrategia para hacer frente a la escasez de mano de obra y atraer nuevos talentos.
Undoubtedly, in the not too distant future, the experience of taking a vacation could be very different from today. Who knows, it might not even be necessary to leave home to travel, now that tourism is also expanding into the metaverse.
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Article by Hannah Estefania Perez / DiarioBitcoin
Imagen de Unsplash